This week I spoke to a Singapore-based friend who heads up his company’s APAC operations. “Loving it!” he said. “More time with the kids, and a video call actually saves me a lot of hassle like traipsing up to KL to meet some completely unqualified prospect.” But he then went on to explain that, for his major customer in Seoul, his key supplier in Shenzhen, and his SI partner in Tokyo, he really needs to be there to make things happen.